Terms & Conditions – UNIQUE
1. General
These terms and conditions apply to all purchases made through UNIQUE’s online store.
By placing an order, you confirm that you have read and accepted these terms.
UNIQUE reserves the right to update these terms at any time. The terms applicable to your purchase are the ones available at the time of ordering.
2. Orders
Once your order has been placed, you will receive an order confirmation via email.
Please review your order details carefully before completing your purchase. If you notice an error, please contact us as soon as possible.
An order becomes binding once payment has been successfully completed and the order confirmation has been sent.
3. Products & Limited Releases
UNIQUE releases products in limited quantities and selected drops.
Due to the limited nature of our releases, some products may not be restocked once sold out.
Product images are provided to represent the items as accurately as possible. Minor variations in colour, placement, or appearance may occur due to production processes and screen settings.
4. Prices & Payment
All prices are displayed in SEK and include Swedish VAT.
Payment is securely processed through Stripe. Available payment methods are displayed during checkout.
UNIQUE reserves the right to change prices before an order has been completed.
5. Shipping
Orders are normally processed within 2–5 business days after payment has been received.
Delivery times may vary depending on the shipping provider and destination.
Once an order has been shipped, the customer will receive a shipping confirmation with tracking information when available.
UNIQUE is not responsible for delays caused by the shipping carrier, but we will always assist in resolving delivery issues.
6. Right of Withdrawal & Returns
As a customer within the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, in accordance with applicable consumer protection laws.
To exercise your right of withdrawal, please contact UNIQUE before returning the product.
Returned items must be:
Unused
In original condition
With original packaging and tags where applicable
The customer is responsible for return shipping costs unless the product is defective or incorrect.
Refunds will be issued to the original payment method once the returned item has been received and approved.
7. Exchanges
Due to limited quantities, UNIQUE does not guarantee exchanges for different sizes or products.
If you wish to purchase another size or item, please place a new order if stock is available.
8. Defective or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within a reasonable time after receiving your order.
Please include:
Order number
Description of the issue
Photos of the product if applicable
We will review the case and provide a suitable solution.
9. Cancellation
If you wish to cancel your order, please contact UNIQUE within 12 hours of purchase.
Because orders are processed quickly, cancellation requests received after this period cannot always be guaranteed.